Late is late, on-time is late, early is on time. I learned this lesson at a very early age. One ...
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Late is late, on-time is late, early is on time. I learned this lesson at a very early age. One ...
How was your flight? Customer Service must be “tellable” Being a national speaker and consultant puts me on a lot ...
Your call is very important to us Is it really? I have to admit, that I am not the most ...
What time is the Three O’clock Parade? When I was a cast member at Walt Disney World, working as a ...
I love me some Chick-Fil-A. And just like Disney, Chick-Fil-A knows a thing or two about customer service. If you ...
I’ll admit it. I am a Star Wars fanatic. Ever since the first movie in ’77, I have been intrigued ...