Local Marketing Consultant Vance Morris Interviewed by Dental Group
Easton, Md Disney Service & Marketing Coach Vance Morris, was recently interviewed by Dr. Jeff Anzalone for the Dental Prosperity Insiders Circle. The interview focused on how to Disnify any Dental Practice bringing world class service and marketing to increase client attraction, referrals, service and retention. As of this writing, the interview will be sent to 1000+ Dental providers throughout the US.
Customer / Patient / Client / or Guest service has been on the decline throughout the US for many years. It is not merely enough to have a pleasant smile or pretty voice (though most practices lack even that). Morris’ company, Deliver Service Now, shows practices and small businesses how to Out-Serve, Out-Market and Out-Profit the competition in any economy, by implementing Disney-Style Service and Direct Response Marketing.
Anzalone was quoted “The core of effective dental specialist service and marketing is all about earning trust and building relationships with referring dentists and patients”. And in this audio interview with Vance Morris, you’ll hear what works, what doesn’t, and how to form an effective service and marketing strategy for your specialty dental practice.”
Morris discussed the need for practices to become very clear about their core deliverables and service. What are you really selling? Not just clean straight teeth, but along the lines of Self-Assurance, Self-Respect and Confidence. Morris also spent time discussing the need for practices to create an experience out of the mundane and ordinary. What do you in your business that is a necessity (answer the phone, greet patients) that you can turn into an experience?
The full interview with Morris and Dr. Anzalone is here.
Vance Morris is the founder of the Deliver Service Now institute (DSNi), a Disney Service & Direct Marketing firm. Vance spent 10 years as an operations executive in the Disney Resorts in Orlando, FL leading teams at The Contemporary Resort, Yacht & Beach Club Resorts, Pleasure Island and aboard the Empress Lily. He now advises business and practice owners on creating and marketing a Disney-Style experience for their businesses. His clients have included: The Smithsonian Museums, NASA, Rainforest Café, Legal Seafoods and The Erickson Communities. Learn more at www.DeliverServiceNow.com .